I enjoyed the spacious room, which made my stay comfortable, and the fresh, well-prepared food was a highlight. However, I encountered issues with inconsistent hot water in the shower and a lack of timely service when I requested assistance. Great for families looking for room options, but attention to amenities would enhance the experience.

Opt for the family room as it offers ample space and comfort for a group with young children.

The staff impressed me with their friendly demeanor, especially Alfred in the restaurant, who was enthusiastic and attentive. The room itself had ample space with comfortable beds, which allowed for a good night's sleep. Breakfast was enjoyable, with a variety of options that pleased my palate, and the coffee was exceptional. However, the bathroom needed some attention. I noticed mold in the shower corners. The sink had issues with drainage, making it inconvenient. The location felt safe and quiet, perfect for relaxation. Although I found the pool area nice, it could use a bit of upkeep, as it seemed a bit cold and old. Some renovations are definitely needed to enhance the overall experience.

spacious rooms, clean hotel facilities, flexible check-in times

Renovation noise is obnoxious!!! Hot water takes an absurd amount of time to run!!! The lack of soundproofing in certain rooms is quite annoying!!! Poor location accessibility makes for inconvenient outings!!!

The staff at Sovereign Hotel were incredibly attentive, making me feel welcomed at all times. My large, spacious Room offered comfort and tranquility, while the delightful food choices were fresh and lightly spiced, perfect for my palate.

Had inconsistent hot water.

The pool was super inviting for daily swims, 💦 but had a bit of noise from renovations. The food in the restaurant had nice options but could use more flavor. Stay-making staff made it all worthwhile!

sovereign was a hidden gem! the deluxe suite was gorgeous, spacious, and had everything needed for a comfy stay. the outdoor swimming pool was a perfect spot to unwind while enjoying the scenic garden view. the staff were truly fantastic, especially maureen at the spa, who provided excellent treatments that made the experience even more special.

the internet was a bit spotty at times.

Super spacious rooms with amazing garden views. The staff, especially Bruce and Alfred, provided exceptional service. Great breakfast options, featuring both hot and cold dishes, guaranteed a delicious start to my day!

Had some issues with inconsistent hot water during my stay, which could use improvement.

pleasant stay with room for improvement

The staff were exceptionally welcoming and attentive during my stay! The large rooms made my trip more comfortable, providing ample space to relax. I particularly enjoyed the scenic garden view from my room, which added to the overall tranquility of my experience.

However, I did encounter some issues with the bathroom's drainage, which was inconvenient.

It was just a well-suited match for a speedy visit in Kisumu and great for the money. I had a wonderful buffet meal that I won’t forget anytime soon. Try to request a room with a pool view for a relaxing vibe.

explore kisumu's parks and landmarks from a central base

This boutique hotel in a quiet area of Kisumu offers stunning sunset views over Lake Victoria, making it a perfect retreat after a day of exploring nearby attractions like Impala Sanctuary, just over a kilometer away, and the West End Shopping Mall situated around 500 meters away, where you can easily grab a bite or shop.